Phone: 202-721-4231

E-mail: phansen@itsa.org

 

Pam is responsible for the overall administrative management of the office of the president, including making travel and meeting arrangements, conducting research, preparing documents and reports, training and supervising other support staff, and project coordination. In her role as office manager, Pam also provides internal administrative support and records management and attends to day-to-day office needs.

 

Prior to joining ITS America, Pam was a secretarial coordinator for a law firm where she supervised 120 secretaries and was responsible for implementing the firm-wide (30 offices) Secretarial Training Program.