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  • How To Increase Customer Satisfaction With Public

    Greater Stockholm Public Transport Authority (SL) has conducted several customer surveys to determine which traffic information the customer wants and what they think of the existing
    traffic information. Both qualitative and quantitative methods have been used. In the
    quantitative method 4400 customers were asked about their level of satisfaction regard to
    SL’s public transport information. SL found that customers are very satisfied with the digital
    information in carriages, vehicles and at stops and stations. They are not, however, satisfied
    with the information on disruptions or deviations to the schedule. The customers think that
    SL’s permanent information on public transport, for example the information on the digital
    displays is nice to know and they are satisfied with it in all respects. However, what they
    really need to know is what is going to happen when services are disrupted. To ensure greater
    customer satisfaction with public transport information at an overall level, SL must work on
    the following issues in the following order of priority: information on disruptions, digital
    information and finally, printed permanent information. 

    SL – Greater Stockholm Public Transport Authority


    Presented at the 15th World Congress on Intelligent Transport Systems, November 16-20, 2008, New York, New York

  • Accuracy In Real-Time Estimation Of Travel Times

    Travel time estimates are a valuable component of Advanced Traveler Information Systems
    and have been shown to be of great use to the traveling public. However, such estimates must
    be accurate to be useful. In addition, travel time estimates should not be provided when one
    can reasonably infer that they are likely to be inaccurate. This paper uses a large data set,
    gathered in a previous travel time validation project, to study methods for real-time
    identification of inaccurate travel time estimates. In addition, the paper evaluates the effect of
    influence area adjustments and the length of the input data window on travel time estimation
    accuracy.

    Portland State University

    Oregon Department of Transportation


    Presented at the 15th World Congress on Intelligent Transport Systems, November 16-20, 2008, New York, New York

  • PTIPS Mark II – An Enhanced And Powerful Public Transport Information And Priority System

    The Public Transport Information and Priority System, PTIPS, started as a research and
    development project conducted by the Roads and Traffic Authority (RTA) of NSW, and
    culminated in the development of a prototype presented at the 8th ITS World Congress in
    Sydney, Australia, 2001 (1,2). Since then, PTIPS has undergone a robust development phase
    directed at delivering a mature product driven by clear requirements based on the real needs
    of transit policy makers and transit operators in NSW. An interim version of the system has
    been in operation in Sydney since 2006 on two strategic bus corridors.

    Traffic Systems Branch, Roads and Traffic Authority of NSW


    Presented at the 15th World Congress on Intelligent Transport Systems, November 16-20, 2008, New York, New York

  • Fast Forward Means Fast Relief

    Congestion in metropolitan areas is hindering economic growth due to the cost of moving
    people and goods, as well as increased delays and fuel consumption. These causes have
    contributed to adverse air quality issues and quality of life for our work force. The
    Governor’s Fast Forward Initiative is an aggressive program that compresses the Georgia
    Department of Transportation (GDOT) 20 year transportation improvement program to 8
    years. The purpose of this program is to quickly implement capacity and operational
    improvements to address the burden of congestion on Georgia’s transportation network.

    Iteris, Inc.

    Georgia Department of Transportation

    Arcadis G&M, Inc.

    Gresham Smith and Partners


    Presented at the 15th World Congress on Intelligent Transport Systems, November 16-20, 2008, New York, New York

  • Development of Adaptive Cruise Control System Using Navigation Information

    In the recent years,the deployment of the Adaptive Cruise Control System(here after ACC)
    – a system that maintains a steady distance by detection the distance between itself and the
    preceding vehicle through a radar sensor – is in promotion thanks to the increase of various
    vehicles that load this system.The current ACC still depends on the driver to make the
    decision for the deceleration when entering a curve or the acceleration after driving through a
    curve. This time, we developed a system that supports the acceleration/deceleration operation
    at curves according to road conditions by estimating the road curvature of the preceding curve
    based on the information from the navigation system. In this development, we added a
    function to the ACC and enabled the drivers to drive at a target speed according to the road
    curvature.

    Nissan Motor Co., LTD.


    Presented at the 15th World Congress on Intelligent Transport Systems, November 16-20, 2008, New York, New York

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