ITS America Smart Solution Spotlight: MassDOT Provides Real-Time Travel Info to Public through Private Developers at No Cost

May 21, 2010
Contact:
Emily Fishkin, ITS America
(202) 721-4204
This e-mail address is being protected from spambots. You need JavaScript enabled to view it

ITS America Smart Solution Spotlight

A National Public Transportation Problem . . .
How can public transportation agencies on limited budgets provide real-time transportation information and assistance to travelers?
A Smart Solution . . . The MassDOT Developers Initiative:
This unique project involves the sharing of real-time transportation data with private developers for FREE, which has resulted in the creation of multiple website and mobile applications providing information channels for travelers - at little or no cost to the public agencies.
"The National Weather Service shares its information at no cost and virtually every TV and radio station and newspaper shares the information with the public. It just makes sense to do a similar process with travel information in a manner that is essentially free to the cash-strapped public agencies. The MassDOT Developers Initiative is a perfect example of how using intelligent transportation applications in a public-private partnership can benefit the public."
- Scott Belcher, President and CEO of ITS America
Washington, D.C. - The Massachusetts Department of Transportation's (MassDOT) Developers Initiative was presented an ITS America Smart Solution Spotlight award today for its public-private collaboration that has significantly expanded the distribution of transportation information to the general public - at minimal cost to state and local transportation agencies.
In just nine months, the MassDOT Developers Initiative has led to the development of tens of thousands of dollars worth of website and mobile customer information applications.
Because of its low cost, the MassDOT Developers model can be replicated by transportation agencies or other government bureaucracies around the nation. By acting as wholesalers rather than retailers of transportation information, these agencies can more effectively and efficiently deliver information to customers, encourage private investment and economic growth and spur new innovations.
As the leading voice for the use of smart technology to address our nation's transportation challenges, the ITS America Smart Solution Spotlight award highlights the best and most innovative use of intelligent transportation systems to address national and regional transportation challenges.
What is the purpose of the MassDOT Developers Initiative?
Delivering timely and accurate information (real-time traffic reports, bus schedules, road or system maps, and wait times) to users of transportation systems has not traditionally been a core mission of transportation agencies. However, transportation information has proven to be extremely valuable to travelers and increases the efficiency of systems and increases transit use.
Realizing that MassDOT and MBTA did not have the financial resources or expertise to effectively deploy information systems, the Developers Initiative was created.
How Does It Address The Problem?
Like most state and local transportation agencies, MassDOT and the Massachusetts Bay Transportation Authority (MBTA) have been facing budget constraints that make it extremely challenging to meet the financial demands of deteriorating transportation infrastructure. However, MassDOT and MBTA are applying new concepts to meet these challenges by providing the private sector with free transportation information to relay to travelers instead of creating new government programs to provide the same service.
To develop private sector involvement in disseminating transportation information, in July 2009 MassDOT launched the Developers Page where all parties could access transportation information to develop websites, mobile applications and other applications to deliver customer information. MassDOT conducted meetings and events with local software developers and other third parties to encourage participation in the project.
MassDOT even encouraged private sector developers to profit from the redistribution of the transportation information, either by selling it to users or by typing the content to advertisements. This increased the amount of private investment in the project which increased the options to customers.
In November 2009, MassDOT hosted a Developers Conference at the Massachusetts Institute of Technology and announced the winners of their contest which spurred developers to create both mobile phone applications and data visualizations that would have cost tens of thousands of dollars for MassDOT to produce on its own.
By sharing the information at no cost with software developers, web entrepreneurs and "at-home tinkerers", MTBA has expanded the innovative ways the private sector is sharing the information with travelers. In one instance, a Boston software engineer spent $350 and created a real-time arrival LED sign at a bustling café and ice cream shop by his house. He and other commuters can now drink coffee in the shop and know precisely when their bus will arrive near the café.
MTBA officials say they expect travelers will have soon have access to trains, subway and bus information through the project.
This is in contrast to many other agencies that expend significant resources to make information available to the public. MassDOT officials say that so far, the single largest expenditure on the Developers Initiative was $1,000 to provide pizza for the 200+ participants at the Developers Conference.
What are some of the future benefits?
Today, there are more than 10 applications and websites that use MassDOT data to serve customers to plan their trips, receive wait times, or find the location of their buses. None of these applications would have existed without the Developers Initiative.
Sendza, Inc. is now partnering with MassDOT to improve and expand the state's 511 traffic information line to provide commuters with real-time traffic updates for major highways on their cell phones. The traffic information will be updated every 60 seconds using GPS, road sensor and cell phone data from Inrix, Inc. The updates will include the estimated travel speed and incident information.
By this fall, MBTA expects that its bus riders will be able to know exactly where their bus is at any moment and be able to access that information on a computer, in a sign in a local store, or by accessing the information through a cell phone. Once all this is available for buses, MBTA plans to investigate opening up feeds for all of its other modes of transportation.
In addition, as the result of the success of the MassDOT Developers Initiative, the Massachusetts Information Technology Department has begun exploring other opportunities for Developers Initiatives across the state government.
For additional information about this project contact:
Colin Durrant, Director of Communications: (617) 973-7870, This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Christopher Dempsey, Director of Innovation: (617) 263-7902 This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Joshua Robin, Manager of Performance Reporting: (617)973-8876 This e-mail address is being protected from spambots. You need JavaScript enabled to view it
The Intelligent Transportation Society of America represents more than 400 member organizations including public agencies, private corporations, and academic institutions involved in the research, development, and deployment of technologies that improve safety, increase mobility, strengthen the economy, and sustain the environment. http://www.itsa.org
###
 
About Us | Membership | Advocacy | Councils | Forums | News | Calendar of Events
© Intelligent Transportation Society of America
1100 17th Street NW, Suite 1200  Washington, DC 20036
1-800-374-8472 or 202-484-4847  Email: info@itsa.org